Kite Media is a team of digital marketing specialists dedicated to helping you grow your business.
Who We Are
Located in Logan, Utah, we work with businesses from all over the place, both large and small. We are dedicated to helping startups, small businesses, mom and pop shops, franchise companies, large national brands and everyone in between. Our custom-built websites and internet marketing campaigns help you maintain and expand your online presence. Our growth as a company is a direct result of helping our clients expand their businesses over and over again, through long-term partnerships, and a foundation built on reliability. We are overachievers, constantly working hard for our clients. When you partner with us, you get more than a new website or ad campaign. We stay committed to your longterm success.
Many companies are effectively utilizing the power of the internet as a key generator of new business and are thus staying relevant, even dominant, in their industries. The beauty of internet marketing is that there are a variety of options; even for small businesses with limited funds. Sure, there is still a place for conventional forms of advertising – we’re not suggesting that you need to cut them from your advertising budget completely. What we do recommend, however, is that business owners shift funds that are already being allotted to other, less productive forms of advertising to a well thought out internet marketing strategy. Online marketing will provide you with actionable results, enabling you to stretch your marketing budget even further. Make the shift. Start earning money from your marketing investments by taking advantage of all the different forms of internet advertising out there.
Kite Media is here to educate and help – not to sell. We only recommend services that we are confident will have a positive impact on your business. The services we provide are of great benefit to the businesses we work with and they can be for you too. Give us a call and we can discuss how your business will benefit from our digital marketing services.
FAQ – Frequently Asked Questions
Do you require any term commitments or contracts?
No way; we decided to cut the string a long time ago. After seeing the plethora of companies that lock their clients into long-term contracts without providing the promised results, we decided to commit to providing contract-free service without longterm commitments or cancellation fees. We believe that if we can’t deliver the results you deserve, you shouldn’t be locked into a contract with us. No strings attached.
How much do your services cost?
Our pricing ranges from one-time fees to monthly service subscriptions. We don’t have set pricing for our services due to the fact that we create custom strategies to fit the needs and budgets of each client. Our fees will vary depending on the size of your company, your geographic targeting, the needed services and overall strategy. Send us a message with the details of your needs and we’ll get in touch with a no-obligation personalized service proposal and price estimate.
When can I expect results?
Time frames will vary for each of our digital marketing services. For SEO, we set the expectation at 3-6 months for improved ranking results. Results will vary for every client, but SEO takes time to establish your rankings and is a longterm process. Pay-Per-Click is the quickest way to establish an online presence. Results can be seen in as soon as a week. Time frames for our other services, including graphic design, branding, and social media marketing all range based on the extent of the individual projects. We don’t like phone calls from unhappy clients, so we do our absolute best to set realistic expectations that we feel confident we can achieve.
SEO, PPC, Social Media: What services do I actually need?
SEO, PPC, and Social Media can work hand-in-hand to create solid, long-lasting results, but each of them has their individual benefits. We can help you determine which combination is best for your business needs and then create a custom plan to help you achieve maximum results within your budget. Many of our clients utilize all of these forms of online marketing to create a comprehensive marketing strategy. We love that. But we also have a large number of clients that utilize only one or two of these services and still see great results. We’re flexible and will help you figure out where your advertising dollars will be best applied.
Do you only work with local companies?
Nope. We love working with local companies in our community, but the majority of our clients actually come from outside the state of Utah. We have worked with companies, large and small, throughout the United States and Canada, and we are willing to work with companies all over the world. Modern technology allows us to effectively communicate with our clients and learn about their industries and specific businesses, without having to be physically located in the same area. We utilize email, phone and video technology to regularly communicate with our clients and it works great.
What happens if we don’t see results?
If for some crazy reason you aren’t satisfied with the results that we provide – or you decide to close up shop, sell your business, fall on hard times, etc. – you’re free to walk away at any time. We don’t provide refunds, but we won’t lock you into a long-term contract or charge outrageous cancellation fees, or any cancellation fees, for that matter. We do our best to make sure that both you and our team are very clear with regard to the expectations of the results of our work before we ever bring you on as a client. If we feel that we can’t meet your expectations then we won’t work with you. At the end of the day we want to meet, and ideally, exceed your expectations. We won’t set ourselves or our clients up for failure.
Do you charge cancellation fees?
We don’t charge a cancellation fee. The majority of our services involve ongoing month-to-month work, and therefore our billing typically requires a monthly payment. However, you are free to go whenever it suits your business strategy, and we’ll even give you access to all the accounts we’ve created for you. We’re not big into burning bridges and we’ll make sure that everything is transitioned back to you in a hassle-free way.
Aren’t you a little small for a full-fledged digital marketing agency?
We’re not ashamed of our small size and will not try to act like something we’re not – a large agency with a huge office, a ton of employees and lots of overhead. Our small size simply means that we have fewer bills to pay, which allows us to pass those savings on to you as our clients. Growth is great, and we have grown quite a bit over the years, but our small size provides the flexibility to cater our services to your exact business needs. We can make necessary adjustments quickly and without the delay caused by going through multiple departments, chains of command and levels of approval. With the constantly changing landscape of digital marketing, big agencies have a hard time adjusting their services and tactics to continually deliver great results. We don’t have that problem. Plus, let’s be honest, it’s fewer people’s names for you to remember, which is great.
Can we count on you to support our business long-term?
We’re in it for the long haul. This isn’t just our hobby or a part-time gig. Our business is continually growing and we are ready and able to support you with our digital marketing services for as long as you’re in business. We’re not going anywhere.
One of the common frustrations we hear from potential clients is that after having worked with a freelancer for a time, that person suddenly decided to take a job somewhere else or simply became too busy and could no longer support them, leaving the business owner in the dark without someone to handle their marketing. That’s not an issue with us. If you work with us then we’ll be here as long as you need us.
What Our Clients Are Saying
Don’t just take our word for it – read some testimonials from people who have worked with us:
Garrett and his team have been great to work with. They cover my website updates and social media. If I need something done, they respond within a matter of hours. Great communication, great product, great ideas.
Shout out to you, Garrett, for all the work you do for us, always tweaking our site to get it right!! I remember long ago when the phones were not ringing… Now they ring all day! We couldn’t do this without you. Thanks for the awesome job!
It is definitely working. The important thing is being the first salon that comes up in the search results because if you are not first then you get lost. With the AdWords service I saw an immediate increase.
Don't Be Shy
If we didn’t answer all of your questions, feel free to drop us a line anytime.